Talk to us.
A person reads it.
Find what you came for below: the quickest way to do it yourself, and the way to reach a person beside it. Every line goes to the same mailbox, hello@castomo.com, and none of them asks you to sign in first.
What do you want to do? Write to hello@castomo.comReport a bug
Thank you. Somewhere a pixel is misbehaving, and you caught it. Tell us what happened; the facts below are already written into the message, so you only add the story.
- Page
- Language
- Colours
- Screen
- Browser
Nothing is sent until you press send in your own mail app, and this list is everything it says about you.
Quickest on your own, or a person
What do you want to do?
Start here.
| If you want to… | Quickest on your own | Or write to us |
|---|---|---|
| Find out what your business needs | Describe what you need — in your own words, and the map shows the ideas, products and tools that fit. Draw up a job card to put them in order, with the price of each tool that publishes one. | Ask a person instead |
| Ask about one of the 36 products | The products page — each product's own page says what you get, how it works and where its price starts, and has its own “Ask about this”. | Ask about a product |
| Start a tool that has a published price | The pricing page — those lines can be ordered without writing to anyone. | Ask about a price |
| Get a quote for work we do with you | The short form on the home page — it reaches the same people. | Ask for a quote |
| Ask about a job on your card | Open your job card from your private link; each job has its own “Talk to us about this job” button, which brings the card’s number here with you. | Write, quoting the card’s Nº |
| Ask about an order or an invoice | Nothing to do yourself here — have the order or invoice number to hand. | Write, quoting the number |
| Sell or recommend castomo | Partnership and the referral programme each have a short form to apply with. | Write about a partnership |
| Complain, or withdraw from a purchase | How complaints work and your right to withdraw, in the terms. | Send a complaint |
| See, correct or delete your data | The privacy page says what we hold and for how long. | Write about your data |
| Report a bug on this site | Use “Report a bug” at the foot of the page where it happened: it brings that page’s address, your screen and your browser here with you. | Report a bug |
| Report something on this site you cannot use | The accessibility page lists what is known not to work yet. | Report a barrier |
| Manage the castomo configurator you have sold with since 2023 | Sign in to the seller panel — your panel, prices and customisers are unchanged. | Write about your panel |
None of these fit? hello@castomo.com
Before you write
A few lines
save a round of questions.
- If you have a map or a card Paste the products the map showed you, or quote the job card's number and say which jobs you mean. That is most of the brief already.
- If you do not What the business does, who buys from it, what is going wrong now, and any deadline you are working to.
- Built with you Websites written for you, customisers, audits, plugins and dashboards: our team's work, quoted per job, with nothing started before you accept the quote.
- Priced for your setup Tools whose price needs a conversation — chat, the CRM, payments, e-mail campaigns, analytics, the accessibility scan. What you get back is a figure rather than a range.
Every one of the 36 products starts at the price on its own page; a person tells you the price for your case before any work starts. How buying works
Other ways to work with us
Not buying?
There is still a door.
Who you are writing to
A company you can look up.
A person who can answer.
Look us up
Castomo prosta spółka akcyjna — Castomo P.S.A. — of ul. Powstańców Śląskich 5/212, 53-332 Wrocław, Poland. Registered in the KRS under number 0001188843; NIP 8993033031; REGON 542471636.
A person, on working days
We are in Wrocław, and you will be read by someone who can answer rather than by a queue. We do not publish a reply window we cannot keep to, so we will not promise one here.
There is no telephone line. For a quick question, use the chat button in the corner of every page.
Your idea.
Our execution.
We dedicated our work to create unique and personal relationship between people. We use that knowledge and experience to connect sellers with buyers. Now it is time for you!
Describe your business